Josh Emmet
Getting customers through your door – and back again – is the ultimate challenge for hospitality operators, so an industry event next month brings together expert insights to help you do just that.
‘The Customer is King’ is the theme of this year’s Hospitality New Zealand Showcase, being held in Rotorua on September 17 and 18.
“We understand it’s a big deal for operators to take time out of their business, so we’ve made sure the line-up is well worth the time away,” says Hospitality New Zealand Chief Executive Bruce Robertson.
“We’ve got two days jam-packed with insights, ideas and information to help hospitality operators make their customers happy and get them coming back for more.
The line-up includes Michelin star chef and MasterChef NZ judge Josh Emett looking at what’s fresh on the menu, Gen Y Entrepreneur Jack Delosa sharing his expertise on ‘Reaching the new consumer’ and BERL’S chief economist Dr Ganesh Nana asking ‘What do our future customers look like? And where are we going to find our workers?”
“There’s also plenty of opportunity to catch up with fellow hospitality friends, which is a great way to get a feel for what’s happening out there,” Robertson says. “It’s also a good chance to learn how others are dealing with issues you may be grappling with, and there’s fun to be had at the social events as well.”
Registrations are open to anyone – members and non-members. For more details and to register online visit www.hospitalitynz.org.nz, call 0800 500 503 or email nsc@hospitalitynz.org.nz
About Hospitality New Zealand: Hospitality New Zealand was established in 1902. It is a voluntary trade organisation of like-minded businesses and operators in the hospitality sector that is governed by a Board of nine elected members and owned by its members. Hospitality New Zealand continues to be the voice of Hospitality, representing over 2,400 hospitality businesses, providing significant advocacy work, expert advice and a range of services to its members at both local and national levels. See www.hospitalitynz.org.nz.
