Australian specialty coffee retailer, Zarraffa’s Coffee, has opened its doors to its first dual drive-thru in the north Brisbane community of Hendra.
The new dual lane drive thru will provide customers with a shorter wait time and an easy entry and exit at any time of the day, catering for all people on the go, such as parents, workers and travellers.
The store is situated along the busy vehicular strip, connecting Brisbane and the Sunshine Coast and close to Brisbane airport, servicing the major suburbs of Ascot, Hamilton, Eagle Farms, Albion, Nundah and Hendra.
Run by an experienced franchisee group, who have spent the past 13 years operating a number of Zarraffa’s store locations on the Gold Coast – in Palm Beach, Chatswood Road and Helensvale (Westfield) and two drive thrus in Tugun and Ferry Road – the Hendra store will be ready to welcome coffee lovers from day one.
“It has been an amazing 13 years so far as part of the Zarraffa’s family,” said franchisee, Hemal Keniya.
“The constant help and support over the years has allowed us to expand our footprint into the Brisbane area and we couldn’t be more thrilled to bring great coffee to such a busy part of north Brisbane.”
Zarraffa’s will employ over 20 locals, backed by an experienced management team, to run the new Hendra store, as they work to deliver exceptional customer service with a friendly smile and the perfect cup of coffee.
“Our experience has taught us about the importance of providing excellent customer service and product, especially in the faster pace drive thru environment,” said Hemal.
“We are really excited to deliver customers a fantastic experience when passing through our new dual lane drive thru.”
CEO of Zarraffa’s Coffee, Marnie Sheldon, said that while the location is an important component when opening a new drive thru, it is equally important that the store is managed by a team of highly trained professionals who strive for success.
“Hemal and his team have come such a long way since opening their first store back in 2006,” said Marnie.
“Hendra is located in the vicinity of major roads servicing over 100,000 cars each day, and it will be their strong franchise experience that will ensure the new dual lane drive thru experience is a success.”
